This remains to be one of the most important criteria which highlights the difference between IDP and our competitors.  IDP maintains a regular stock of genuine spare parts that is managed according to scientific methods and in accordance with international standards, and taking into consideration the Egyptian market characteristics and customer requirements and expectations.

IDP stocks ONLY authentic genuine spare parts sourced through our main principle suppliers. We maintain regular availability of spare parts, in order to insure the safest, most efficient and most economic operation as well as the longest lifetime for the equipment.

Our customers have chosen reliable equipment, why put its availability on the site at risk by using poor quality spare parts? It has been tested that genuine parts are not only the safest solution, but also the most reliable and most economic solution on the long run.

Through following this strategy in spare parts and by transferring this culture to our customers, we are again able to achieve the highest levels of customer satisfaction. That's why our customers always come back.